미국 · 보도자료 · NOW · 2026-10-08 13:00
서비스나우 AI 에이전트 도입으로 IT 서비스 데스크 비용 66% 절감
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the Super Intelligence Control Tower for business reinvention, today announced that the City of Raleigh is the first municipal government to put ServiceNow’s IT Service Desk AI Specialist into production. Raleigh is adding new residents everyday, and that steady growth has created more requests, tickets, and pressure on a lean team. The
